It’s a question that has haunted tour operators for years.
But now, thanks to a new survey, we have some answers.
The survey by the Knossos Group found that many tour companies have made good strides in improving their customer experience, and that most tour operators can and should improve their overall quality.
We were curious about which tour companies do well and which tour operators have been struggling.
Below are some of the top tour companies that we chose based on their overall customer service, safety, and experience.